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Become a Stuba Star

Our family culture is important to us. If you think you can help us continue our success and would love to join the Stuba family, we’d love to hear from you.

Business Development Manager – Northern Emirates
UAE
Sales
Full-time

With our ambitious growth plans we are seeking an enthusiastic and experienced sales/business development professional to drive our sales growth. The role will include onboarding new clients, maintaining relationships with a large database of travel agents/tour operators, identify business opportunities, negotiate, close business deals and maintain client relationships. To be successful in this role, the applicant requires excellent sales and communications skills, effective relationship building talent, good telephonic manners and a proven track record of exceeding monthly targets with experience in sales, new customer acquisitions and/or business development. Past or current experience working with a B2B travel company, hotel, hospitality is essential. The role calls for a consultative rather than hardcore sales mindset. Willingness to travel within the region is a must.

Desired skills, experience, and expectations

  • Graduate and above.
  • 3-5 yrs relevant experience in Business Development/Sales.
  • Clarity of thoughts and words.
  • Interactive and good at probing.
  • Make timely, practical, effective decisions.
  • To take initiative without being asked.
  • Experience in B2B travel, tourism, hospitality or Hotel industry only.
  • Good understanding of MS-Office tools.

Key skills and responsibilities

  • Identifying new potential clients and on boarding them.
  • Use proper channels to generate leads; promote Stuba offering and educate travel agents on the full use of our product.
  • Proactively visit, call, and follow up with clients. Communicate with them regularly by phone, email, or other communication channels.
  • Create and maintain a sales pipeline of qualified opportunities within the designated market or portfolio of accounts.
  • Actively engage with prospects or customers to fully understand their business needs and identify and build new business opportunities, developing a strong business relationship with key decision makers and influencers.
  • Update all account activities and new leads on CRM systems.
  • Ability to remain focused, and follow-through on plans.
  • Identify trendsetter ideas by researching industry trends.

Everyone is welcome

Stuba is an equal opportunity employer. We don’t discriminate on the basis of race, religion, caste, colour, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Customer Support Executive
Pune
Operations
Full time

Desired skills, experience, and expectations

  • Graduate and above
  • 2 to 5 years relevant experience in Client Relationship Management
  • Excellent command over written and verbal English
  • Good understanding of MS-Office tools
  • Clarity of thoughts and words
  • Planning efficiently while avoiding analysis paralysis
  • Interactive and good at probing
  • Flexibility to work in rotational shifts
  • Make timely, practical, effective decisions
  • To take initiative without being asked
  • Experience in using any CRM system
  • Experience in travel, tourism, hospitality and bank would be a valuable add on

Key skills and responsibilities

  • Efficient dealing of support cases which are assigned for completion
  • To acknowledge and revert to participant questions, as well as question participants to obtain full understanding of the situation
  • Responsible for complex problem resolution
  • Maintain accurate documentation of all cases and CRM updated
  • Creating and improving procedures
  • Ability to remain focused, and on top of client and supplier follow ups
  • Take ownership and responsibility for customer issues
  • To prioritize assignments in hand and ability to multi-task even in critical situations
  • Is open to and responds flexibly to change
  • Willingness to roll up sleeves and foster cross-functional and cross business teamwork
  • Seeks and shares job-relevant learning, developmental experiences, and feedback to enhance performance

Everyone is welcome
Stuba is an equal opportunity employer. We don’t discriminate on the basis of race, religion, caste, colour, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.

Kindly note: This role is only open to residents of Pune and not for relocations.

Apply for Customer Support Executive
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